New Attendees:
By Justin Bailey

208 new folks attended the 2016 NCSG convention, according to NCSG Program Director Claire Rutledge. I decided to speak with a few of them. Two of them were Javen Martinez and Nicholas Graham, certified sweeps with my Bailey’s Chimney Cleaning & Repair in New Mexico. We got a photo of all three of us with NCSG President Jeremy Biswell, taken by the NCSG First Lady Biswell. Martinez and Graham really enjoyed Chris Prior’s seminar on masonry heaters, and CSIA Mark Stoner’s closing keynote inspired both of them. “I like meeting the other sweeps,” said Martinez. “Seeing all these people who are totally into it.”

During the trade show, I went looking for other first time attendees, and I found a couple of them. The first one I sat down with Chris Bevan, of Chimney Doctors in Bailey, CO. Chimney Doctors paid for his trip to the convention, along with four other members of the company. I was glad to meet someone from Colorado, because there are so few of us from west of the Mississippi who attend NCSG conferences. Bevan, 27, has long hair and some tattoos. He said he thought the conference was “pretty awesome.” “Everybody is trying to help out the other guy,” he said. “It is a brotherhood here.” He says he likes his chimney sweeping job “because I feel like I’m making a difference, helping people heat their home. My office is amazing, my view is hundreds of miles, I can’t complain about sweeping chimneys at all.”

After that, I spoke with David Steward, of Claremore, OK. Steward wears a Cowboy Hat. He works for a company called Chimney Man. He paid his own expenses to come to the convention. “The trade show has been amazing,” said Steward. “Its great to be able to come in and see all the products as opposed to just seeing the catalogs. The best part is meeting all the other sweeps. Network, learn, form relationships. And coming to Florida in February is never a bad idea.”

General Panel Discussion: Industry Technology Panel
by Justin Bailey

The Industry Technological Panel discussion at the 2016 National Chimney Sweeps Guild Convention in Orlando, FL featured several of the leading figures in the industry. As I sat down in my usual place in the front row and set up my computer to take notes, somebody asked me if the seat next to me was taken. I looked up and saw that it was CSIA President Mark Stoner. Sitting next to President Stoner turned out to be almost as entertaining as the panel discussion itself.

The first panelist to speak was Jim Pritchett, who began his presentation by saying, “My wife bought me a new toy.” Pritchett proceeded to to do a show and tell presentation, with his iphone wirelessly connected to the overhead projector. He was showing us the latest in 3D photographic technology, available online for under $400. “What I did last month was work on a lighting system,” said Pritchett, messing with his phone to change the images taken by his 3D camera on the giant screen behind him. He showed us a photo of something that looked like a cross between a UFO and an IED, with some LED light bulbs sticking out in different directions. “I have a picture of myself going through TSA with this,” he said. President Stoner, sitting next to me, immediately pulled up a couple of 360 degree cameras on amazon.com on his ipad. They cost from $260 to $360. During a pause in the presentation, Stoner asked Pritchet, “What brand is it?” “Oh that’s top secret,” said Pritchett. “Show them what a flash cam is,” said CSIA Director of Education Ashley Elridge, standing next to Pritchet. “How many people know what a flash cam is?” Pritchett asked the crowd. I was too busy trying to keep up with what was going on with President Stoner’s ipad to to turn around and see how many people raised their hands. At one point there was a question about how to protect the camera when it was inside the chimney. Pritchard said that he had ordered something from Japan.

After a brief interlude, during which panelist Sally McKnight spoke about the possibility of using mushrooms to safely compost leftover creosote, Pritchett came back and showed footage of something that could prove to be a highly valuable tool for chimney sweeps: a thermal imaging camera that works with an iphone. “Its available at the Apple Store for $250,” said Elridge, as Pritchett showed images taken from his thermal imaging camera on the big screen. The pictures were highly psychedelic, colorful photos of various objects, including people. A murmur went through the crowd as several hundred chimney sweeps contemplated aloud the potential applications in our trade for this device.

Legendary Chimscan Chimney Interior Inspection System Inventor Tom Urban was the next panelist to speak. “I’m kind of a student of innovation, and for you younger guys, I’m innovations’s bitch,” he said. Urban spoke for a few minutes about the challenges of keeping up with the ever increasing rate of innovation, as an inventor and as a business owner who develops and manufactures highly technological chimney inspection systems. “We spent close to 100 thousand dollars having outside consultants helping us structure the business.” The next panelist was Kevin Binder, who talked about the possibilities of interfacing various apps, including google maps, to help a service business operate. He mentioned the usefulness of consumer safety apps, including one called RecallManager, which enables a user to find out if the product they are trying to service has been recalled. The next panelist was Rob Lindemann, who introduced himself as “owner of the largest chimney sweeping company on the planet.” He wore a cast on his hand, which was from a weightlifting injury, he said. Lindeman spoke about the exponentially increasing pace of technological innovation, known as Moore’s Law, and he went through several criteria he uses to decide which technology to adapt in his business. “The most important thing is to use technology that other people are using,” said Lindeman. “If you buy a piece of software and the people aren’t willing to implement it, it won’t work.” Lindemann said he prefers equipment that can be easily repaired and replaced. “I like stuff that’s readily available. You can go to Best Buy or Amazon and get something replaced. Easy to fix, easy to replace. Get something that’s tested and supported.” As far as apps go, Lindemann said, “I don’t think we’ve ever spent more than nine bucks for an app.”

The final presenter on the panel was chimney sweeping legend Jim Brewer. Brewer has been experimenting with the use of flying drones to help with chimney inspections. In his usual deadpan style, Brewer got the crowd laughing right away with his lists of things drones can do and can’t do, with regard to chimney work. Drones can’t carry materials, repair chimneys, or clean chimneys, he said. But drones can do some things, he said. They can crash, they can injure people or kill people, they can damage property, and they can interfere with aircraft, he continued. Drones can also give you
good, up close look at chimneys, crowns, and flashings, which can be practical for estimates and pre inspection that otherwise might require a bucket lift. But if you can put a ladder up to see what you need to see, Brewer said that’s probably the best way to go. Brewer said he spent over forty hours learning to fly his own drone before he felt comfortable putting one anywhere near a chimney. He also mentioned that when you program a drone to return home if the signal is lost, be careful where you are. Brewer said President Stoner was in his living room (President Stoner’s living room) when he programmed a drone, and so when the drone tried to come home it crashed into his roof trying to get inside. President Stoner laughed and nodded his head and laughed some more, agreeing with Brewer’s recommendation. The president did not deny the allegation of his drone SNAFU.

After Market Parts For Listed Appliances Referenced in NFPA 211 Panel

Panel of Experts: Michael Segerstrom, Eric Adair, Jim Brewer, Randy Brooks, Eugene Laflame

Moderated by Ashley Eldridge, director of education for CSIA

by Justin Bailey

 

THE PROBLEM

 

Every American chimney sweep comes across factory built fireplaces. We call them ‘prefabs,’ or ‘zero clearance,’ or ‘disposable’ fireplaces. We find them in condos, apartments, and houses all over the country. They are cheaply built fireplaces that sit on plywood decks with tubular sheet metal chimneys surrounded by combustible wood frame chases. The air cooled, snaptogether sections of chimney pipes sometimes come disconnected, leaving breaches between sections of tubular sheet metal where sparks and smoke can escape the inner wall of the chimney. Near coastlines, the galvanized chimneys corrode in the salt air, showing rusty holes that whistle in the ocean breeze. Refractory panels in the fireplaces eventually crack, break, and crumble. The fireplace grates burn out and disappear, the chimney caps blow off in the wind, the damper handles come loose, fall off and get lost.

 

Meanwhile, chimney sweeps try to help their customers cope with maintenance and repairs of these prefab fireplaces. It’s not an easy task, because many of the existing prefab fireplace models are no longer manufactured, and there is a lack of support from the manufacturers when it comes to making parts for fireplaces that are no longer on the market.

 

It’s common practice in the industry for a sweep to replace worn out parts with “aftermarket parts” that were not necessarily tested in the Underwriter’s Laboratory as a part of the original prefab fireplace system. Many aftermarket parts are readily available from chimney suppliers.

 

Meanwhile, proposed changes to the National Fire Protection Agency Standard for wood burning appliances (NFPA 211 code) will further restrict a sweep from installing aftermarket replacement parts in prefab fireplaces.

 

That’s why the Chimney Safety Institute of America (CSIA) contracted with Intertek labs to conduct testing on aftermarket parts. The CSIA also produced a treatise (known in the industry as a white paper) on the topic, written by professional engineer Eric Adair.

 

THE ASSEMBLY

 

A standing room only crowd of pretty much everyone who is anyone in the chimney industry sweeps, sales reps, manufacturers, distributors, consultants packed into the Commonwealth Ballroom at the Marriott Convention Center in Lancaster, Pennsylvania, on Thursday Feb. 19, 2015. There were about 700 people attending, an excited hum in the ballroom, an air of expectation. NCSG staff and volunteers brought dozens more chairs in to seat the overflowing crowd.

 

A panel of experts had assembled to discuss the proposed changes to NFPA 211, and the effect of those changes on the chimney industry. Ashley Elridge, director of education for the CSIA, served as facilitator for the discussion. A longstanding expert, published author, and developer of educational curricula for the CSIA, Elridge is one of a handful of people who could effectively and impartially serve as moderator for a discussion on such a hot button topic.

 

Elridge opened the proceedings by welcoming and thanking the panelists and audience members. After detailing the qualifications of each panelist, Elridge said, “This is an important subject that we are all interested in. I expect everyone to be civil, and I won’t allow any personal attacks.” The crowd laughed. “I gotta say it,” said Elridge. “I gotta say it.” Elridge asked the panel if the current edition of NFPA 211 addresses the issue of aftermarket parts in factory built fireplaces.

 

THE DEBATE

 

“The code is clear on new installations, but there isn’t anything on repairs,” said panelist and CSIA board member Michael Segerstrom. Panelist Eric Adair agreed. Adair is a licensed engineer and the author of the recent CSIA white paper published Nov. 12, 2014, titled, “The Use of Aftermarket Components and Their Effects on the Safety and Performance of Factory Built Fireplaces.” He quoted NFPA 211:“‘Section 11.1.1 …factory built fireplaces shall be installed in accordance with their listing.’ With Regard to repair work,” Adair added, “that becomes the grey area. In fall back, we go to what it says regarding in accordance with listing.”

 

“I don’t know if ‘grey area’ is the word I would use,” responded panelist Russ Dimmit, a patent holder on a certain aftermarket part designed for factory built chimneys, called “the liner adaptor for chimneys,” US Patent 6852023 B2, specifically designed to retain the airflow between the inner and outer walls of a factory built chimney that has a new liner. “The aftermarket part is often superior to the original part,” Dimmit said.

 

Panelist Randy Brooks, a member of the NFPA 211 standard committee, according to his LinkedIn profile, mentioned the UL127 (Underwriters Laboratory standard for factory built fireplaces) terms of listing and said that the current NFPA 211 does not allow for inclusion of nonOEM [Original Equipment Manufactured] parts. Brooks several times during the meeting brandished code books and the successful chimney sweeping manual, holding them in the air and actually thumping the books.

 

Panelist Jim Brewer, meanwhile, agreed with the others about the existing language on installations, but he said if the new proposals pass, “I don’t think that’s a direction we want to go in. The CSIA did testing and the testing shows there’s no [safety] problem there. But will anybody write it down? No they won’t, because the attorneys won’t let them, they’re all practicing good CYA.”

 

As it happened, there was an attorney on the panel. His name was Eugene LaFlamme.

“If you just need to replace a chimney cap and the manufacturer is out of business,” LaFlamme said, “if the AHJ [Authority Having Jurisdiction] doesn’t sign off on it, you can’t use the unlisted part.”

 

Elridge thanked the panelists for their input, “The whole idea is to have some interaction,” He said. Then he read off a rapidfire series of other questions the panel could address: What are the major concern or risks when using aftermarket parts? How important is it to maintain the product listing? How are aftermarket parts different from installing gas logs? How is it that some manufacturers will allow vent free logs and others don’t allow it? How would you be able to identify or make a determination without the original manufacturers installation instructions?

 

THE WHITE PAPER AND THE QUANDARY

 

These questions, many of which went unanswered throughout the meeting, show that the chimney industry is in a quandary when it comes to aftermarket parts in prefab fireplaces.

 

The Nov. 12 CSIA white paper (available from the CSIA office) addresses these questions in more depth than the panel at the assembly had time to. I spoke with Adair, author of the white paper, by telephone. He said the paper came about because the NCSG asked the CSIA look into aftermarket parts. Stakeholders in the chimney industry were looking for answers.

 

“If you want a black and white answer, the answer is no.” Said Adair. “You can’t use the aftermarket parts. The grey area is that we know people are using aftermarket parts every day and we know that can be done safely.”

 

So what is a sweep to do when a fireplace needs a part that isn’t supplied by the manufacturer?

 

The white paper, which begins with a disclaimer saying it doesn’t endorse the use of aftermarket parts, has an entire section describing the safest way to install the most common aftermarket components, including inserts, refractory panels, grates, glass doors, liners, termination caps and shrouds. The white paper itself embodies the quandary we face.

 

When I asked Adair about this, he said the disclaimer was written by the CSIA’s lawyers. He said the white paper was commissioned for two main reasons: 1)To educate industry professionals, including sweeps and installers, so that if and when aftermarket parts are installed the work is done in a way that maximizes safety; and 2) To provide an official document from the CSIA that could support the NCSG’s comments to the code board.

 

“What my paper was trying to do,” Adair told me, “is to identify what parts we have to

worry about and what parts there is no definite answer about.” The white paper addresses perhaps the thorniest issue we chimney sweeps have to deal with. Those of us who are involved in the industry (to such an extent that we attend conferences, maintain CSIA certifications, pay guild dues, peruse Sweeping magazine, and educate ourselves in the developments in our trade) are aware of our position between a rock and a hard place.

 

The official position of the CSIA, which was last updated in 2008, is quoted in the white paper, on page 4. A summary of it is: The CSIA recommends the use of OEM (Original Equipment Manufactured) parts, but contains a caveat: if aftermarket parts are installed they should be cleared with the AHJ, should perform in the same manner as the original part, and the situation should be disclosed to the homeowner and documentation should be created that shows the homeowner has authorized the aftermarket part installation.

 

This still doesn’t solve the problem for sweeps, because, as Adair told me, “The installers are at the tip of the spear as far as liability goes.”

 

THE REAL WORLD

Cracked refractory panels are a common problem; replacing them is a common solution. Chimney sweeps have been installing wood burning inserts in factory built fireplaces for many years. Some insert manufacturers I’ve spoken with say this is okay, but the fireplace manufacturers might not agree.

 

Panelist Jim Brewer pointed out that he has represented the National Chimney Sweeps Guild at code board hearings for 25 years, and he said lot of the listing process has to do with marketing. He didn’t articulate how this works specifically, but his statement brought up a lot of questions in this correspondent’s mind about how code boards operate.

 

Adair has for many years been involved with code boards and the creation of safety standards and the UL listing process for new products. His white paper explains the process in detail. He will be attending the next code board meeting at NFPA HQ in Quincy, Mass., March

18th and 19th.

 

The chimney industry’s aim when it comes to the code changes, he said, is to m ake sure that a couple of the proposals, proposed by Randy Brooks, do not end up in the code book. The industry sees the proposals as redundant and overly restraining. NFPA 211, section 11.1.1 already addresses the issue. “I’ve worked with a lot of codes and standards groups,” said Adair, “and one of the things you don’t do is say the same thing in multiple places.”

 

THE AUDIENCE

 

People lined up at both microphones in the audience at the Commonwealth Ballroom to ask questions. A chimney sweep from the audience asked if there was any specific case law in the legal system that pointed to an aftermarket part actually causing a house fire.

 

Eugene LaFlamme, the lawyer panelist, said that case law varies from state to state. A lot of areas have not adopted NFPA 211 as the legal requirement, he said. LaFlamme said that he wasn’t aware of any Supreme Court cases on the topic. He said, “A lot of time an argument [that an unlisted part was installed] will just get thrown in to make a sweep look bad [in court or a deposition.]”

 

A manufacturer in the audience got his turn at the mic and explained, “We make aftermarket parts and caps. This issue has been dealt with in other industries. It can be done, it has been done.” He pointed out that sometimes products installed according with their listing don’t work.

 

None of the panelists had a ready answer to the point about other industries having solved these kind of problems. This issue is addressed to some extent in Adair’s white paper, on page 16, but was not thoroughly discussed in the meeting.

 

Panelist M. Segerstrom pointed out that some aftermarket manufacturers “have gotten their stuff listed. Not for everything, but for recently made stuff. We need to put pressure on these manufacturers to do this.”

 

Panelist Randy Brooks held up a code book and said: “We all know what the word ‘shall’ means. The limited language has always included that word with regard to these factory built fireplaces. Its up to us to let the customer know that if it [a prefab] has a nonOEM part, it’s no longer listed. I always recommend a level II inspection. The language says ‘It Shall be listed.’

 

That’s always been the language. Sure, it’s easier to sell $500 worth of parts than it is to sell a $6000 replacement. And if you can get approval from the AHJ, then God Bless America.” Though this article isn’t about the Nov. 12 white paper, I should mention here that the paper says that an AHJ cannot be held liable for damages, and that while AHJ approval of an aftermarket part installation can lessen a sweep’s liability, it doesn’t necessarily absolve an installer.

 

Panelist Russ Dimmit seemed to agree with the white paper when he pointed out, “If you put it on there, you own it. You can’t have the customer sign anything that eliminates your liability. UL (Underwriters Laboratory) is a for profit corporation. They are gonna cover their assets.”

 

Panelist Jim Brewer said that there aren’t a lot of cases where the aftermarket parts were causing fires. “The companies who are making the parts aren’t getting sued. That’s what they tell you privately. The insurance data and the fire reports don’t specify whether the parts are aftermarket or OEM. The NFPA is essentially silent on the subject.”

 

THE FALLOUT

 

After the meeting, this correspondent held interviews with Randy Brooks and Jim Brewer at the NCSG conference, and with Eric Adair, author of the Nov. 12 white paper, by phone. “Customer communication is the key,” Brooks said, sitting with me in an empty booth on the NCSG trade show floor. In the case of a unlisted fireplace grate, he said, it’s the sweep’s duty to inform the customer that a listed, tested grate is required prior to operation. “I’ve now warned them. Am I predicting disaster? No. But I don’t have the authority to tell them the unlisted grate is acceptable. I don’t go into somebody’s house and say, ‘you’re missing your grate so we need to rip your fireplace out and replace it. However, the rules of engagement, IRC (International Residential Code,) NFPA 211, Manufacturers installation manuals and UL 127 collectively forbid the use of unlisted aftermarket parts.”

 

Brooks says the only way he will install an aftermarket part is if the customer signs a hold harmless agreement that includes a warning not to use the fireplace. In the case of a missing cap that needs a replacement, he will put one on because rain coming in is a problem, but he will still require the hold harmless agreement. “If you are going to throw caution to the wind and use your fireplace, then you probably want this cap,” Brooks will tell the customer. “You do it at your own peril.”

 

Jim Brewer spoke about what is going on in the real world of chimney sweeps and fireplace owners. “These factory built fireplaces, there’s thousands of them in the field,” he said. “There’s a lot of manufacturers that have gone out of business or don’t offer parts. I think we need to find a way to help these people with these fireplaces. It doesn’t make sense to tell someone they have to replace their fireplace because they need a new grate or a cap.

 

“It would be different if we had a lot of info that aftermarket parts are causing fires. The companies who are making the aftermarket parts aren’t getting sued because their parts are causing problems; thats what they tell you privately. I would like to see the conversation move to a place where we’re talking about how to do repairs responsibly. Have guidelines that make sense. How do you evaluate a cap? The insurance data and the fire reports don’t specify whether the parts in the fireplaces [where fires occur] are aftermarket or OEM.”

 

WHAT NEXT?

 

Chimney sweeps who attended the meeting in the Commonwealth Ballroom walked away with a lot of information, but few answers. The fact remains that we don’t know what the new code is going to say.

The March 1819 code board hearings occurred after the deadline for this article.

 

It seems like the best thing for a chimney sweep to do is to educate him or herself as thoroughly as possible about the issue. Get and study the Nov. 12 white paper. Learn the official CSIA position on the topic. Attend NCSG conferences that will keep you apprised of NFPA code changes. Inform customers about the ins and outs of the issue.

 

And then, when it comes to whether or not to use an aftermarket part in a factory built fireplace, be sure the decision is based on the most current, complete information available. A sweep is always free to recommend level II or III inspections before doing any repairs. The results of such inspections will provide a technician with more information on which to base a

decision.

Veteran Attendee Profile

Andy Raycroft, Alexandria, VA

Rooftop chimney sweep

Since 1978

When Andy Raycroft went to his first NCSG convention in Chicago in 1979, he didn’t know what a chimney cap was.

“The trade show was the size of this room,” he said, gesturing around the dining room of the restaurant where we met. “Bob Daniels [the famous ‘Sooty Bob,’ founder of Copperfield Chimney supply] was there. He was selling his chimney deodorant. He had one cap. That was it. I placed my first order for chimney caps. They were called O.D. Funk. I ordered a dozen. When the caps showed up, by freight line, I had no place to put them but in my living room. I looked at them and I thought, I don’t know if I can sell these.”

Raycroft has been to a lot of NCSG conventions since 1979. He became a certified chimney sweep in 1980, and has maintained his certification ever since. He is CSIA Certified Chimney Sweep #140. “That was the first year they had the certification. Your number was determined by where you were standing in line.”

Andy’s brother, Tom, got certified too.

“By the spring of ‘80, Tom was full-time in the business.”

Raycroft has two sons, Tristan, 31 and Dylan, 29. Both boys also work for Rooftop Chimney, after putting themselves through college by working as sweeps during the summers and during breaks.

Raycroft’s business has had ups and downs. “We grew to 5 trucks in the 80’s,” he said, “but I didn’t know what I was doing, business-wise.” The business shrunk back down to two trucks. Tristan decided he wanted to pursue a career in the family chimney business in 2007, and they started growing the business.

Things have changed a lot in the chimney industry since 1979. They’ve changed for Andy Raycroft too. His company, Rooftop Chimney Sweep, now has 17 employees. It grew 35 percent in 2014.

In January of 2015 he gave his first annual State of the Chimney Address to his entire staff.

“I showed them everything,” he said, “The profit and loss statement, all the numbers. they know what my salary is, and they know what the profit is.”

Raycroft attends several conferences every year, and participates in a MIX group, which allows business owners to share best practices with each other in a professionally facilitated environment. NCSG conventions provide the networking opportunities that are necessary to get involved in the industry in that kind of way. Raycroft credits attending the convention with not just his success, but his survival as the owner of a chimney business.

“It was a smart thing to do. I would guess that if I hadn’t joined the guild I would have quit sweeping years ago. I was the only one in my area, in the whole DC area.” He said. “Imagine you just started doing a job, not related to what you’ve been doing. I was doing historical research [for a living] and now I’m sweeping chimneys.”

Raycroft shared the secret to his success as a family business owner:

“With the respect and the love that we have for each other, there’s a real trust factor there. We all look out for each other, as we do for the people that work for us. The most important part of your business is people, whether its your customers, your employees. You want to treat them the way you want to be treated. You treat people like people.

Raycroft recommends the NCSG convention to any chimney sweep working in the industry.

“You learn more outside of the classes than you do in the classes.” He said. “From my very first convention, I’ve made friendships that have lasted 35 years.”